{"id":399,"date":"2025-10-06T19:37:00","date_gmt":"2025-10-06T19:37:00","guid":{"rendered":"http:\/\/www.roundtopsoap.com\/?p=399"},"modified":"2025-10-13T13:10:39","modified_gmt":"2025-10-13T13:10:39","slug":"ai-to-improve-life-insurance-customer-experience-part-one","status":"publish","type":"post","link":"http:\/\/www.roundtopsoap.com\/index.php\/2025\/10\/06\/ai-to-improve-life-insurance-customer-experience-part-one\/","title":{"rendered":"AI to improve life insurance customer experience: Part one"},"content":{"rendered":"<p> Mindy Chen, Mutual of Omaha&#8217;s vice president of segment analytics, spoke with Digital Insurance about how AI is being used to improve the customer experience.  <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mindy Chen, Mutual of Omaha&#8217;s vice president of segment analytics, spoke with Digital Insurance about how AI is being used [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[],"class_list":["post-399","post","type-post","status-publish","format-standard","hentry","category-commercial-insurance"],"_links":{"self":[{"href":"http:\/\/www.roundtopsoap.com\/index.php\/wp-json\/wp\/v2\/posts\/399","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.roundtopsoap.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.roundtopsoap.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.roundtopsoap.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.roundtopsoap.com\/index.php\/wp-json\/wp\/v2\/comments?post=399"}],"version-history":[{"count":1,"href":"http:\/\/www.roundtopsoap.com\/index.php\/wp-json\/wp\/v2\/posts\/399\/revisions"}],"predecessor-version":[{"id":400,"href":"http:\/\/www.roundtopsoap.com\/index.php\/wp-json\/wp\/v2\/posts\/399\/revisions\/400"}],"wp:attachment":[{"href":"http:\/\/www.roundtopsoap.com\/index.php\/wp-json\/wp\/v2\/media?parent=399"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.roundtopsoap.com\/index.php\/wp-json\/wp\/v2\/categories?post=399"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.roundtopsoap.com\/index.php\/wp-json\/wp\/v2\/tags?post=399"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}